Uniserve facebook page How To Troubleshoot Frozen Desktop?
 

Troubleshooting Slow Or Freezing Desktop – Software Related

Note: Make sure to first check the machine hardware specification before troubleshooting your machine.

1. Run “Windows Update”

a. Go to Settings

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b. Select “Update & Security

c. Click “Check for Updates

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2. Uninstall unnecessary software

a. Go to Control Panel and select “Program and Features

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3. Disable unnecessary start up programs

a. Go to Task Manager, then select “Start-Up

b. Select software and click “Disable

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4. Run “Disk Cleanup”

a. Open new Windows Explorer, select This PC, right-click on “Local Disk” and select “Properties

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b. Click “Disk Cleanup

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c. Click “OK

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d. “Delete Files

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e. All unnecessary files will be deleted.

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5. Delete Temp Files

a. Delete temp files located at C:\Windows\Temp

6. Run a full scan of Anti-virus

7. If the office apps freeze like excel check the updates

a. Go to File-> Account -> Update Options -> Update Now

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